Literature List - Draft!!

There will be four fields to study in the literature research.

- Visual thinking/ Graphic facilitation
- Shared understanding
- Review of facilitation results
- Contextmapping

Visual thinking/Graphic facilitation:
The literature in this field will refer to previous studies on aspects about the graphic facilitation. The aspects will range from "creative facilitation in group problem-solving" to "story-telling drawing techniques".

1. Jeffery, A.B., Maes, J.D., & Bratton-Jeffery M.F. (2005). Improving team decision-making performance with collaborative modeling. Team Performance Management, 11, 1/2, 40-50, DOI :10.1108/13527590510584311

2. Beers, P.J. (2005). Negotiating common ground: Tools for multidisciplinary teams. Maastricht: Open Universiteit Nederland.

3. Cohn, N. (2007). What is visual language? Retrieved August 21, 2008, from http://www.emaki.net/vislang.html.

4. Tyler, C., Valek, L., & Rowland R. (2005). Graphic Facilitation and Large-Scale Interventions: Supporting Dialogue Between Cultures at a Global, Multicultural, Interfaith Event. Journal of Applied Behavioral Science, 41, 139-152. DOI: 10.1177/0021886304272850

5. Santanen, E.L., Briggs R.O., & Gert-Jan de V.. (2004). Causal Relationships in Creative Problem Solving: Comparing Facilitation Interventions for Ideation. Journal of Management Information Systems, 20(4), 167–197.

6. Forrester, J.W. (1994). Learning through system dynamics as preparation for the 21st century. Paper presented at Systems Thinking and Dynamic Modeling Conference for K-12 Education (Concord, MA, 27-29 June). Retrieved April 17, 2009, from http://sysdyn.clexchange.org/sdep/papers/D-4434-3.pdf.

7. Horn, R.E., (2001). Visual language and converging technologies in the next 10-15 years (and beyond). Paper presented at National Science Foundation Conference on Converging Technologies (Nano-Bio-Info-Cogno) for Improving Human Performance, December 3 – 4. Retrieved April 9, 2009, from http://www.precaution.org/files/document/Societal_Implications_of_Nanoscience_and_Nanot.pdf#page=138.

8. Birnholtz, J.P., Finholt T.A., Horn D.B., Sung, J.B. (2005). Grounding Needs: Achieving Common Ground Via Lightweight Chat In Large, Distributed, Ad-Hoc Groups. CHI 2005, April 2–7, Portland, Oregon, USA., 21-30.

9. Pearse, C. (2007). Technique - Tools graphic facilitation - Putting your people in the picture. Journal of Engineering Management, 17(5), 12-15, ISSN: 0960-7919

10. Renk, J.M., Branch, R.C., & Chang, E. (1993). Visual information strategies in mental model development. In: D. Braden & J. Clark-Baca (Eds.), Visual literacy in the digital age: Selected readings of the 25th annual conference of the International Visual Literacy Association (25th, Rochester, New York, October 13-17). Retrieved April 9, 2009, from http://www.eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/16/14/16.pdf

11. Barner, R. (2008). The dark tower: Using visual metaphors to facilitate emotional expression during organizational change. Journal of Organizational Change Management, 21(1), 120-137. DOI: 10.1108/09534810810847075

12. Mccloud, S. (2006). Making Comics. Special Market Department, HarperCollins Publisher, New York.

13. Sharp, D.L.M., Bransford, J.D., Goldman, S.R., Risko, V.J., Kinzer, C.K., & Vye, N.J. (1995). Dynamic visual support for story comprehension and mental model building by young at-risk children. Educational Technology Research and Development, 43(4), 25-42. DOI: 10.1007/BF02300489

14. Tassoul, M. (2006). Creative Facilitation: a Delft approach. VCCD, Delft, the Netherlands.

15. VizThink (2008) Visual Language. Retrieved March 18, 2009, from http://wiki.vizthink.com/VisualLanguage.


Shared understanding:
The literature in this field will refer to previous studies about how shared understanding is being build up during a group meeting or a period of time while meditating in multidisciplinary team. The aspects of the field are "relationships between team mental models and performance", and "how a diverse group get shared understanding".

16. Cannon-Bowers, J.A. & Salas, E. (2001). Reflections on shared cognition. Journal of Organizational Behavior, 22, 195-202. DOI: 10.1002/job.82

17. Carley, K.M. (1997). Extracting team mental models through textual analysis. Journal of Organizational Behavior, 18, 533-558. DOI: 10.1002/(SICI)1099-1379(199711)18:1+<533::aid-job906>3.0.CO;2-3

18. Chrispeels, J.H., Burke, P.H., Johnson, P., & Daly, A.J. (2008). Aligning mental models of district and school leadership teams for reform coherence. Education and Urban Society, 40(6), 730-750. DOI: 10.1177/0013124508319582

19. Eppler, M.J., & Burkhard R.A. (2007). Visual representations in knowledge management: framework and cases, JOURNAL OF KNOWLEDGE MANAGEMENT, 11(4), 112-122, Q Emerald Group Publishing Limited, ISSN 1367-3270 DOI 10.1108/13673270710762756

20. Klimoski, R. & Mohammed, S. (1994). Team mental model: construct or metaphor?, Journal of Management, 20(2), 403-437. DOI: 10.1016/0149-2063(94)90021-3

21. Mulder, I. (2004). Understanding designers, designing for understanding. Enschede: Telematica Instituut and University of Twente. Retrieved March 2, 2009, from http://purl.org/utwente/41481.

22. Mulder, I., Henk, de P., Carla, V., Ruud, J., Marcel, B. (2006). An Information Overload study: Using design methods for understanding, OZCHI 2006, November 20-24, 2006, Sydney, Australia. 245-252.

23. Lardner, R. (1996). Effective shift handover, Health & Safety Executive. Retrieved March 19, 2009, from http://www.hse.gov.uk/research/otopdf/1996/oto96003.pdf.

24. Lim, B.-C. & Klein, K.J. (2006). Team mental models and team performance: a field study of the effects of team mental models similarity and accuracy. Journal of Organizational Behavior, 27(4), 403-418. DOI: 10.1002/job.387

25. Lee, M.Y. (2007). Understanding changes in team-related and task-related mental models and their effects on team and individual performance. Department of Education Psychology and Learning Systems, The Florida State University. Retrieved March 19, 2009, from http://etd.lib.fsu.edu/theses_1/available/etd-11122007-193205/unrestricted/Lee_MY_2.pdf.

26. Schwamb, K.B. (1990). Mental models: a survey. Retrieved March 19, 2009, from http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.55.1155.

27. Westbrook, L. (2006). Mental models: a theoretical overview and preliminary study, Journal of Information Science, 32(6), 563-570. DOI: 10.1177/0165551506068134


Review of Facilitation Results:
This literature in this field will focus on assessment on outcomes of group facilitation. The aspects will be on methodologies and results of empirical studies.

28. Batini, C., Bertini, E., Comerio, M., Maurino, A., & Santucci, G. (2007). Visual languages and quality evaluation in multichannel adaptive information systems. Journal of Visual Languages & Computing, 18, 515-522. DOI: 10.1016/j.jvlc.2007.08.001

29. Eby, L.T., Meade, A.W., Parisi, A.G., & Douthitt, S.S. (1999). The development of an individual-level teamwork expectations measure and the application of a within-group agreement statistic to assess shared expectations for teamwork. Organizational Research Methods, 2(4), 366-394. DOI: 10.1177/109442819924003

30. Isenberg, P, Zuk, T., Collins, C., & Carpendale S. (2008). Grounded Evaluation of Information Visualizations. BELIV ’08, April 5, 2008, Florence, Italy. ISBN: 978-1-60558-016-6

31. Mohammed, S. & Dumville, B.C. (2001). Team mental models in a team knowledge framework: Expanding theory and measurement across disciplinary boundaries. Journal of Organizational Behavior, 22, 89-106. DOI: 10.1002/job.86

32. Mulder, I., Swaak, J., & Kessels, J. (2002). Assessing group learning and shared understanding in technology-mediated interaction. Educational Technology & Society, 5(1), 35-47. ISSN 1436-4522.

33. Pinto, M.B., Pinto, J.K. (1990). Project team communication and cross-functional cooperation in new program development. Journal of Product Innovation Management, 7, 200-212. DOI: 10.1016/0737-6782(90)90004-X

34. Rubin, R.B. (1984). Validity and reliability of the communication competency assessment instrument. Paper presented at the Annual Meeting of the International Communication Association (34th, San Francisco, CA, May 24-28). Retrieved March 19, 2009, from http://eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/2e/8f/c3.pdf.


Contextmapping:
The literature here will be a preliminary study for the research methods in the following "Contextmapping phase".

35. Sleeswijk F.V. (2009). Bringing the everyday life of people into design, ID-StudioLab, The Delft University of Technology. Retrieved May 14, 2009, from http://studiolab.io.tudelft.nl/static/gems/sleeswijkvisser/sleeswijkthesis.pdf